Long-distance travel requiring transportation presents a challenge for people with reduced mobility who use wheelchairs. Currently, more and more cities offer adapted taxis, allowing these individuals to travel more easily.
Below, we'll explain how to order a wheelchair-accessible taxi and everything you should keep in mind.
Wheelchair-Accessible Taxi
Did you know that there are taxis specifically adapted for wheelchair users?
These vehicles aim to provide accessible, comfortable, and safe transportation, facilitating travel for users with reduced mobility.
This type of taxi has several features that distinguish it from others, including:
- Ramps or platforms for easy entry and exit
- Spacious interior to accommodate a wheelchair
- Safety anchors to secure the wheelchair to the floor and prevent movement during the journey
- Adjustable seatbelts that securely restrain the passenger.
All these features make this type of taxi an ideal option for transportation, guaranteeing the necessary comfort for the user.

FREQUENTLY ASKED QUESTIONS
How to order an adapted taxi in Madrid and how much does it cost?
If you are in Madrid and need to get around in a wheelchair-accessible taxi, there are several quick and easy ways to request one. This city has a large number of adapted taxis, designed to ensure accessibility for people with reduced mobility.
You can request one in two ways:
1. Mobile apps such as:
- Free Now
- PideTaxi
- Taxi Click and Tele Taxi Madrid
2. Mobile phone:
- Radioteléfono Taxi
- Radio Taxi Independiente
- Servitaximadrid Eurotaxi
3. Advance booking
Prices:
The prices for adapted taxis are the same as those for a regular taxi; there are no surcharges for having these features.
Can I request an accessible taxi at the airport?
Yes, the service is available and equipped to assist people with reduced mobility in both domestic and international arrivals.
In each terminal, there are clearly marked designated areas for requesting accessible taxis. If an accessible taxi is not currently available, you can ask airport staff for assistance, who will be able to provide you with the necessary information.
How far in advance should I request an accessible taxi?
Although accessible taxis are usually readily available in most cities, it is best to book them in advance.
For short trips, it is ideal to request one or two hours in advance. For scheduled journeys or trips to the airport, it is best to book a day in advance to avoid any last-minute surprises.
Planning ahead when requesting an accessible taxi is important for three reasons: availability may be limited, there are specific times when it's more difficult to find one, and finally, waiting times increase if you don't book in advance.
In short:
Requesting an accessible wheelchair taxi guarantees safe, comfortable, and accessible journeys thanks to ramps, anchor points, and special seatbelts. Knowing the booking options, costs, and recommended times avoids unexpected problems and facilitates mobility in any city.
If you're looking to enhance your daily independence, explore our mobility solutions designed to adapt to different needs and environments with the quality you expect from Mobiclinic.



